AI automation for facilities management

Automate.Innovate.Elevate.

We design and deploy custom AI automation systems for facilities management operators — taking the manual hours out of work orders, PPM compliance, procurement and client reporting, and handing them back to your team as capacity and margin.

  • No enterprise discovery theatre
  • Live in 90 days
  • Flat monthly pricing
days
90
From audit to a system running in production
vertical
1
Facilities management only — no generalist detours
hrs/wk
40+
Manual ops hours typically returned per team
ops.narasiman — live queue
sample view
  • WO-48213resolved

    Tenant complaint · Chiller noise, Tower B L14

    Routed to HVAC crew · SLA 4h

    1.2s
  • PPM-0917human check

    Fire damper inspection evidence pack

    Compiled · 34 assets · awaiting sign-off

    18s
  • QT-2205escalated

    Subcontractor quote vs rate card

    3 variance lines flagged · $4,180

    6.4s
  • RPT-Q3resolved

    Contract SLA pack · 12 sites

    Generated with commentary

    44s
4 of 4 handled · 1 awaiting human check↑ 96% autonomous

Built for facilities management operators · sample references

Al Meydan FacilitiesHarbourline FMVerdant Estates GroupNorthgate Property ServicesSandstone Integrated FMCivic Assets Co.Meridian Site ServicesBluecrest Hard ServicesAl Meydan FacilitiesHarbourline FMVerdant Estates GroupNorthgate Property ServicesSandstone Integrated FMCivic Assets Co.Meridian Site ServicesBluecrest Hard Services

One vertical. All the way down.

We do not automate
everything — we automate FM.

Generalist automation shops spend the first month of every project learning your industry on your budget. We already speak facilities management, so day one starts at the operational detail that actually decides whether an automation survives contact with a live site.

  • SLA penalty windows and response-vs-rectification clocks
  • PPM frequencies, statutory inspections and HSE evidence rules
  • Subcontractor rate cards, variations and back-charges
  • Helpdesk load patterns across mixed-use portfolios
  • Technician dispatch realities — travel, permits, access windows
  • Contract-grade reporting your client's auditor will accept

“Niching down is not a limitation. It is the reason our third client's system took six weeks instead of six months.”

NARASIMAN delivery principle

Commercial high-rise office towers representing a managed facilities portfolio

Portfolio scale

Multi-site, multi-service operators — hard services, soft services, mixed-use towers, hospitals, campuses and industrial estates.

Maintenance technician inspecting a building control panel on site

Field reality

Automation designed around what a technician can realistically do with gloves on and one bar of signal.

Systems we wire into

CAFM / CMMSERP & financeHelpdesk & ticketingWhatsApp & emailBI / reportingAsset registersDocument storesMobile field apps

Core systems

Six systems that remove the repetitive core of FM operations

Each one is built for your data, your SLAs and your stack — not configured from a template. Start with the single highest-payback system, then compound.

Work Order Triage Agent

Every inbound request classified, prioritised and routed in seconds.

Reads tickets arriving by email, WhatsApp, tenant portal or phone transcript. Extracts asset, location and fault type, scores urgency against the contracted SLA, assigns the right trade team and drafts the acknowledgement reply for a human to approve.

~320 hrs/mo of manual triage removed

CAFM / CMMSEmailWhatsApp BusinessHelpdesk

PPM & Compliance Copilot

Planned maintenance and HSE evidence that assembles itself.

Turns PPM schedules, statutory requirements and site-specific method statements into technician checklists, then compiles the completed evidence — signatures, readings, photos — into an audit pack the client can accept without chasing.

Audit pack prep cut from 6 days to 4 hours

PPM schedulesHSE registersDocument store

Quotation & Procurement Engine

Subcontractor quotes normalised against your own rate card.

Parses PDF and email quotations line by line, maps each line to your agreed rate card, flags variance and scope creep, and produces a comparison sheet with a recommended award and the reasoning behind it.

Quote review cycle down 71%

ERPRate cardsSupplier emailSpreadsheets

Field Report Intelligence

A technician's voice note becomes a structured job report.

Technicians speak or photograph what they found. The system transcribes, extracts parts used, labour time, asset condition and follow-up actions, and writes it straight back to the job record — in the language the site works in.

Report completion rate up to 98%

Mobile captureJob recordsAsset register

Client Reporting Autopilot

Monthly SLA and KPI packs, generated the moment the month closes.

Pulls job, SLA and cost data on a schedule, writes the commentary a contract manager would write, highlights breaches with root-cause candidates, and delivers a branded pack per client contract.

12 contract reports produced in one run

CAFM exportsBI layerContract templates

Ops Intelligence Layer

See the failure before the callout.

Watches asset history, callout patterns and consumption data to surface assets drifting toward failure, spare-part demand spikes, and the sites quietly eroding your contract margin.

Reactive callouts reduced 23% in pilot scope

Asset historyInventoryCost data

Metrics shown are illustrative ranges from comparable scopes, not guarantees.

Where we win

The gap between a strategy deck and a Zap

Enterprises get quoted a year-long programme or handed a brittle no-code flow. We deliberately built for the space in between: real engineering, one sector, fixed price, ninety days.

Sector depth

NARASIMAN

Facilities management only — SLAs, PPM, CAFM, HSE

Global consultancies
Every sector, generalist delivery pods
No-code agencies
Sector-agnostic workflow builders
Freelancers
Whatever the last contract taught them

Time to production

NARASIMAN

90 days to a live system

Global consultancies
9–18 months of discovery and staging
No-code agencies
Fast, but stops at simple triggers
Freelancers
Unpredictable — depends on availability

What you actually get

NARASIMAN

Custom AI systems wired into your stack

Global consultancies
Strategy decks, then a build proposal
No-code agencies
If-this-then-that automations
Freelancers
A single script or bot

Price shape

NARASIMAN

$18K per system · ~$6K/mo, flat

Global consultancies
Six- to seven-figure programmes
No-code agencies
Cheap to start, brittle at scale
Freelancers
Hourly, no accountability for outcome

Who owns the outcome

NARASIMAN

We do — measured against your KPIs

Global consultancies
Shared across a large delivery matrix
No-code agencies
You do, forever
Freelancers
Nobody, once the invoice clears

After go-live

NARASIMAN

Named engineers, monitoring, next wave planned

Global consultancies
Change requests and new SOWs
No-code agencies
You maintain the flows yourself
Freelancers
Usually unreachable

Comparison reflects our own positioning against these categories of provider. Company names are referenced as category examples only.

The 90-day programme

Diagnose. Design. Deploy. Elevate.

Start at week one
  1. 01Week 1–2

    Diagnose

    We sit inside your operation, not in a workshop.

    • Shadow the helpdesk, PPM planners and contract managers
    • Time-and-motion the top 20 repetitive tasks
    • Score each one on volume, cost, error risk and automatability
    • Deliver a ranked opportunity map with dollar values attached
  2. 02Week 3–6

    Design

    One system, chosen for payback — not for demo value.

    • Blueprint the agent workflow, data contracts and human checkpoints
    • Stand up a working pilot on real (masked) operational data
    • Agree accuracy thresholds and the escalation path
    • Fix the KPI baseline we will be judged against
  3. 03Week 7–10

    Deploy

    Wired into the stack your teams already live in.

    • Integrate with CAFM/CMMS, ERP, email and messaging
    • Role-based rollout with supervisor override on day one
    • Train the ops team on the exceptions, not the happy path
    • Run in parallel with the manual process until numbers hold
  4. 04Week 11–12

    Elevate

    Prove the savings, then compound them.

    • Publish measured hours, cycle time and cost delta vs baseline
    • Hand over documentation, runbooks and monitoring
    • Plan the next automation wave from the opportunity map
    • Move to a flat retainer or step away — your call

Blueprint studio

Describe one messy process. Get the automation blueprint.

This is the first thirty minutes of a real NARASIMAN audit, run live in your browser. Tell us how a process works today and our AI architect drafts the agent workflow, integration points, human checkpoints and expected payback.

Connect your AI provider to switch this on

Blueprint Studio runs on your own AI account, so every generation stays under your billing and your data policy. Add one of these project secrets and the studio goes live immediately — no code changes needed.

  • OPENAI_API_KEY

    From platform.openai.com → API keys

  • GEMINI_API_KEY

    From aistudio.google.com → Get API key

Or have us run the audit manually
blueprint output

Your blueprint will appear here

Agent workflow, systems to integrate, human checkpoints and an estimated payback window — structured exactly like the ones we present in a paid audit.

Engagement models

Enterprise capability, without enterprise overhead

Priced in USD for global buyers, engineered from our India base. Flat fees, no change-order games, and the audit fee credited back when you proceed to a build.

Automation Audit

Find out exactly what is automatable before you commit to a build.

$2,400

one-time · 2 weeks

  • Two weeks embedded with your ops team
  • Ranked opportunity map with dollar values
  • Feasibility and integration assessment
  • Fee credited against your first system
Book the audit
most chosen

Automation System

One production AI system, designed, built, integrated and proven.

$18,000

per system · ~$6,000/mo over 3 months

  • Full Diagnose → Design → Deploy → Elevate programme
  • Custom AI agents, not no-code shortcuts
  • Integration with your CAFM/CMMS, ERP and messaging
  • Measured KPI report against the agreed baseline
  • Named engineering pod, weekly demos
Start a system

Elevate Retainer

A standing automation team for operators running multiple systems.

$6,000

per month · rolling

  • Continuous delivery from your opportunity map
  • Monitoring, accuracy tuning and model upgrades
  • Quarterly automation roadmap with the exec team
  • Priority response on live systems
Talk retainer

Where we are heading

Forward-looking plan, not a performance claim

Today

4 active engagements

Four facilities management operators running NARASIMAN systems at an effective $6K per month each.

Year 2

11 operators

Deepening in the same vertical: every new system reuses hardened FM connectors and playbooks.

Year 3

22 operators

USD retainers, delivered from a low-cost India engineering base — enterprise capability without enterprise overhead.

In their words

What operators say after ninety days

Placeholder quotes — fictional names and companies, held here until client references are approved for publication.

The triage agent took our helpdesk backlog from four hundred open tickets to under thirty in six weeks. Nobody on my team wants to go back.
R. FernandesHead of Operations, Al Meydan Facilities
We had been quoted eleven months by a global consultancy. NARASIMAN had something live in our CAFM in under ninety days, for a fraction of the fee.
S. KulkarniDirector, Contract Delivery, Harbourline FM
They understood SLA penalty logic on the first call. That never happens with automation vendors — usually we spend a month teaching them our world.
L. OkonkwoGroup Compliance Manager, Verdant Estates Group

Questions

The things buyers actually ask

Still unsure whether your operation is ready to automate? Ask us directly — we will tell you honestly, including when the answer is “not yet”.

Ask a question

Because depth beats breadth. Automating an FM helpdesk means understanding SLA penalty windows, PPM frequencies, subcontractor rate cards and HSE evidence rules. We have already built those patterns, so your project starts at week three of understanding instead of week one.

Get started

Find your first $6K/month of savings

Tell us where your operation hurts. We will come back within one business day with the two or three processes we would automate first — and what we think they are costing you today.

  • A 30-minute call, no deck, no discovery invoice
  • An honest read on whether automation is the right move yet
  • Indicative payback before you commit a rupee or a dollar
hello@narasiman.aiYour details stay with us

No spam, no newsletter. One reply from a human.